- Workstation troubleshooting and repair
- Installation and configuration of workstation operating systems
- Installation and configuration of Microsoft Office products (Word, Excel, PowerPoint, etc.)
- Installation and configuration of email clients (Outlook, Thunderbird, Windows Mail, etc.)
- Mobile phone configuration and application support (Android and Apple products)
- Virus/malware removal
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- Server troubleshooting and repair
- Implementation, configuration, troubleshooting and maintenance of advanced disk storage (RAID, SAN and NAS)
- Implementation, configuration, troubleshooting and maintenance of Microsoft Active Directory and its elements (ex: User Management, DHCP, DNS, Group Policy, File and Share Permissions)
- Installation, configuration, troubleshooting and maintenance of server based business software
- Intuit Quickbooks, ProFile and TurboTax
- Sage 50 and Sage 300
- Sage Business Vision / BV Essentials / Spire
- Visual Manufacturing
- Autodesk
- Installation, configuration, troubleshooting and maintenance of Microsoft Exchange, SQL and SharePoint
- Installation, configuration, troubleshooting and maintenance of cloud-based, in-house and hybrid backup systems
- Implementation, configuration, troubleshooting and maintenance of server and application virtualization (ex: Microsoft Hyper-V, Citrix, VMWare)
- Migration and modernization of server hardware
- Migration and modernization of line-of-business/server based software (as above)
- Wireless router and access point installation, configuration and troubleshooting
- Installation, configuration, troubleshooting and maintenance of IP-based surveillance cameras and hardware (ex: Axis, ACTi, Bosch, VivoTek, Avigilon) and video management software (ex: Axis Camera Companion, Aimetis Symphony, Milestone XProtect)
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